PlugAir Terms of Service

This Terms of Service is between the customer and Beatrobo,Inc. (Beatrobo Inc. and its affiliated companies are referred to below as “Beatrobo”). When the customer uses the PlugAir service (referred to below as the “Service”) then the customer is taken to have agreed to this Terms of Service. Please be sure to read this Terms of Service prior to use of the Service.

1. The Service

1-1. Scope of the Service

The Service includes the electronic device used to use the Service (referred to below as the “PlugAir Gadget”), digital contents accessed by using the licence key included with the PlugAir Gadget (referred to below as the “Digital Contents”) and the software used to access the Digital Contents (referred to below as the “PlugAir App”)

1-2. Form in which the Service is provided

In order to use the Service, the customer must acquire a PlugAir Gadget distributed by the various providers of the Digital Contents and the PlugAir App provided by Beatrobo.

The Digital Contents that can be accessed through the use of the licence key included with the PlugAir Gadget can be viewed by having the PlugAir App recognize that the PlugAir gadget is connected to a compatible electronic device (limited to devices that fulfill certain conditions separately determined by Beatrobo, referred to below as the “Compatible Device”). Further, the Digital Contents that can already be accessed via the PlugAir Gadget can be viewed via the PlugAir App.

However, there may be instances where the Digital Contents cannot be viewed depending on the permission restrictions of the providers of the Digital Contents. Beatrobo bears no liabilities to the customer with respect to cases where the Digital Contents cannot be viewed.

2. The Compatible Device

A Compatible Device is required to be used in order to use the Service to view the Digital Contents. Beatrobo may alter the Compatible Devices or the requirements for Compatible Devices at any time.
F urther, there may be instances where devices that are Compatible Devices will no longer be Compatible Devices due to changes in the Service.

3. The Digital Contents

3-1. Digital Contents that can be viewed

The following Digital Contents can be viewed on the Service
(1) Digital Contents that can be accessed using the licence key included with the customer’s PlugAir Gadget.
(2) Digital Contents that was able to be viewed by using a PlugAir Gadget previously owned by the customer.
(3) Digital Contents that can be accessed through a licence key recognized by the Customer’s PlugAir App that was included with a third party’s PlugAir Gadget and was acquired by the customer.

3-2. Permission to use the Digital Contents

Beatrobo gives a non-exclusive licence to the customer to access the Digital Contents for individual private non-profit use (however, there may be instances where restrictions are placed on the Digital Contents by Beatrobo or the provider of the Digital Contents against assignment and sublicencing) provided that the customer abides by all conditions set by Beatrobo including this Terms of Service.

With respect to this Terms of Service, individual private non-profit use means use of the Service in without receiving any form of fee or compensation, whether monetary or not, and in a either the customer’s home or similar privates space, by the customer themselves or the customer and individuals the customer has invited.

While no form of fee is charged for the use of the Digital Contents this stipulation is expressly excluded with respect to non-commercial private use for any and to all exhibition or use in a public place.

3-3. Deletion of the Digital Contents

Digital Contents to which access is restricted to a certain period of time may be automatically deleted from the customer’s Compatible Device after such period is ended. Customers who have acquired licence keys that allow access to the Digital Contents to which access is restricted to a certain period of time hereby agree to such deletion.

3-4. No warranties as to the Digital Contents

Beatrobo makes no warranties to the customer as to the Digital Contents’ accuracy, usability, certainty, fitfulness for purpose, safety, or that it will not infringe the rights of a third party or be accessible for an indefinite period of time.

Beatrobo makes no warranties to the customer with respect to any and all damage arising from the use of the Digital Contents.

Please take the PlugAir back to the retail store from which you purchased it from if you have any questions in relation to the Digital Contents or otherwise.

4. PlugAir App

4-1. Use of the PlugAir App

The PlugAir App may provide information to Beatrobo with respect to the Compatible Device with which the customer uses the Service and the Digital Contents that the customer purchases. Individuals cannot be identified through this information. For further details, please refer to the separate privacy policy.

4-2. Information provided to Beatrobo

The PlugAir App may provide information to Beatrobo with respect to the Compatible Device with which the customer uses the Service and the Digital Contents that the customer purchases. Individuals cannot be identified through this information. For further details, please refer to the separate privacy policy.

5. Refunds

No refunds are provided for any Digital Contents purchased.

6. Restrictions

6-1. Prohibited acts

The customer shall not assign, duplicate, or exhibit the Digital Contents, except for where provided for in this Terms of Service or other agreement.
Further, the customer is prohibited from undertaking the following.

(1) Assigning, renting, leasing, broadcasting, sublicencing or the transfer of any other right of the Digital Contents to a third party.
(2) Deleting of the rights notice or label attaching to the Digital Contents.
(3) Attempting to disable, evade, alter, or try to work around in any way any and all digital rights management systems that are used as part of the Service.
(4) Using the Service or the Digital Contents for a commercial or illegal purpose.
(5) Any other activity judged to be improper by Beatrobo.

6-2. Measures against violation

Beatrobo may without prior notice take the following measures with respect to the customer in response to a violation of this Terms of Service.
(1) Stoppage of the usage of the Digital Contents temporarily.
(2) Stoppage of the usage of the PlugAir App temporarily.
(3) Deletion of the Digital Contents from the customer’s Compatible Device.
(4) Stoppage of the usage of the PlugAir App.
(5) Termination of the licence key

7. Handling of personal information

With regards to the details of the handling of personal information, please refer to the separately determined Privacy Policy.

8. Disclaimers

Beatrobo may without any prior warning of any kind to customers change, cease, end, or restrict the Service or part of the Service.
Further, Beatrobo disclaims all liability for any damage caused by the following.

  • Any malfunction, delay, interruption, stoppage, or inefficacy caused to the Service or part of the Service arising from natural disasters, wars, riots, civil unrest, abolition of laws, strikes, system overload, system maintenance, communication failure, power outages or other Force Majeure.
  • The loss of the licence key for access to the Digital Contents.
  • Improper use or mistaken use of the Service by a third party.

9. Applicable law and jurisdiction

This Terms of Service shall be interpreted and applied in accordance with the Laws of Japan. Further, if there should be a dispute in relation to this Terms of Service, it shall be adjudicated under the exclusive jurisdiction of the Tokyo District Court.

10. Other provisions

10-1. Amendment

Beatrobo may amend this Conditions of use at any time. Any use by the customer of the Service after any amendment to this Terms of Service shall be taken to have occurred with the agreement of the Customer to the corresponding amendments.

10-2. Copyright

The customer, so as to allow the smooth running of the Service, grants to Beatrobo the right to use (including to reproduce, duplicate, change, and also permission for use by a third party) information related to posts, including comments and messages, made by the customer without charge. This right shall be without limitation as to duration and irrevocable. Further, the customer shall not invoke any claim for author’s moral rights against Beatrobo.

10-3. Contact

Please contact the below if you have any questions or comments in relation to this Terms of Service.
Contact form