Privacy Policy

Beatrobo, Inc. (hereinafter collectively called as “Beatrobo” on behalf of Beatrobo, Inc. and its affiliates) stipulates the privacy policy (hereinafter called as “this policy”) with respect to handling of the privacy information on the service Beatrobo provides (herein after called as “this service”) as stated below.

1. Privacy Information

  • The term privacy information means personal information as defined below, history information, and individual trait information.
  • The term “personal information” in privacy information means information about an individual who is living, and which can identify the specific individual by name, date of birth, address, telephone number, contact information, and other description.
  • The term “history information and individual trait information” in privacy information means the contents on this service used by you, your browsing history of a web page and advertisement, search keyword, use date and hour, use method, use environment, postal code, sex, age, occupation, IP address, cookie information, location information, identification information, and others.

2. Privacy Information Collecting Methods

  • Beatrobo may ask for your personal information when you make a user registration or request after-sales service such as customer support. Furthermore, Beatrobo may retrieve your transaction record containing your personal information, and information regarding settlement with a Beatrobo alliance partner, including distributer, advertising sponsor, and advertisement distribution destination (hereinafter referred to as an “alliance partner”), from the alliance partner and the like.
  • Beatrobo will collect your history information and individual trait information when you use the service or browse a web page of Beatrobo or an alliance partner.

3. Purposes for Collecting and Using Personal Information

Beatrobo collects and use Personal Information for the following purposes.

A. To provide this service and after-sales service such as customer support (Including provision of Personal Information to a manufacturer and distributor of PlugAir Gadget for these purposes. For further details, see “Publication of Particulars based on ‘Act on the Protection of Personal Information’ ”.)

B. To advertise this service, activities and technology of Beatrobo (including notifications of events/ campaigns)

C. To verify your identity by name, address, e-mail address, and other information for the sake of hosting and operating events/ campaigns related to this service (Including event/ campaign notifications and provision of Personal Information to third parties party when hosting events / campaigns in corporation with the third parties. For further details, see “Publication of Particulars based on ‘Act on the Protection of Personal Information’ ”.)

D. To distribute notices or messages to your e-mail address, to send you merchandise or a gift, and to contact you as needed using your contact information such as your name and address

E. To verify your identification by the information including the name, date of birth, address, telephone number, bank account number, credit card number, driver’s license number, or certified mail delivery status

F. To bill you using the purchased product name and quantity, type and time period of service used, frequency, billing amount, name, address, and billing information such as bank account number or credit card number

G. To record your registration information including the name, address, contact information, payment method, service used or purchased product and the billing information, to enable you to review and correct your registration information, and to enable you to review your usage status, by displaying such information.

H. To enable you to easily input necessary information by displaying registered information with Beatrobo on an input screen or by forwarding the information to other service (including the affiliate’s service) based on designation from you.

I. To decline a user who violates the user policy of this service by delaying payment or causing damage to a third party, and who attempts to use this service for a wrongful or illicit purpose.

J. To retain necessary information, such as contents of inquiry and billing information, for Beatrobo to provide you service, and to handle your inquiry by using the usage status and contact information

K. Marketing Activity

L. Purposes Incidental to the Purposes of Use Above

4. Provision of Personal Information to Third Parties

  • Beatrobo will not provide your personal information to third parties without your prior agreement, except in the following cases. However, it excludes cases in which it is admitted by Personal Information Protection Law and other laws and regulations.
    • (1)Cases in which it is based on laws and regulations
    • (2)Cases in which it is necessary for the protection of the life, body, or property of an individual, and in which it is difficult to obtain the consent of the person.
    • (3)Cases in which it is specially necessary to improve public health or promote the sound growth of children, and in which it is difficult to obtain the consent of the person
    • (4)Cases in which it is necessary to cooperate with a state organ, a local government, or individual entrusted by either of the former two in executing the operation prescribed by laws and regulations, and in which obtaining the consent of the person might impede the execution of the operation concerned
    • (5)Cases in which following matters have already been notified or publicly announced
      1. The fact that purposes of use contain provision to third parties
      2. Items of information to be provided to third parties
      3. Method of provision to third parties
      4. To discontinue provision of the personal information to third parties at the request of the person
  • Notwithstanding the provision of the preceding paragraph, in following the cases, the individual shall not be deemed a third party.
    • (1)Cases in which Beatrobo entrusts with handling the personal information in a whole or in part within the scope necessary for the achievement of the purpose of the use
    • (2)Cases in which personal information is provided as a result of the succession of business in a merger or otherwise
    • (3)Cases in which personal information is used jointly between specific parties, in which this fact, the items of the personal information used jointly, the range of joints users, the purpose for which the personal information is used by them, and the name of the individual or company’s name responsible for management of said personal information is, in advance, notified to the person or put in a readily accessible condition for the person

5. Disclosure of Personal Information

  • When Beatrobo is requested by a person to disclose the retained personal information, Beatrobo will disclose the personal information concerned to the person without delay. However, in any of the following cases, Beatrobo may keep all or part of the retained personal data undisclosed, and the person will be notified thereof. Meanwhile, a \1,000 handling fee will be charged per disclosure of personal information.
    • (1)Cases in which disclosure is likely to harm the life, body, property, or other rights or interests of the person or a third party
    • (2)Cases in which disclosure is likely to impede Beatrobo’s appropriate performance
    • (3)Cases in which disclosure violates other laws and regulations
  • Notwithstanding the provision of the preceding paragraph, in principle, Beatrobo will not disclose information except personal information such as history information or individual trait history.

6. Correction and Deletion of Retained Personal Information

  • You may request Beatrobo to correct or delete your personal information by procedures specified by Beatrobo when the retained personal information is incorrect.
  • When Beatrobo receives your request set forth in preceding paragraph and deems it necessary to accept the request, Beatrobo will correct or delete the retained personal information without delay, and notify you.

7. Suspension of Use of Retained Personal Information

When Beatrobo is requested by a person to discontinue using or erase (hereinafter called as, to implement “discontinuance of the use etc.”) the retained personal information on the ground that the personal information is being handled beyond the scope of use purpose, or has been acquired by wrongful means, Beatrobo will conduct the necessary investigation, and based on the result, Beatrobo will implement the discontinuance of the use etc. of the personal information and notify the person. However, cases in which it costs large amount or is difficult to discontinue using or to erase the retained personal information, and in which it is found possible to take necessary alternative measures to protect the rights and interests of the person, Beatrobo will take the measures.

8. Privacy Policy Changes

  • The contents of this policy may be changed without notifying you.
  • Unless Beatrobo specifies otherwise, use of this service after the changes have been made will constitute your acceptance of such revised conditions.

9. Contact for Inquiries

Please contact the receptionist below for any questions and comments.
Inquiry Form