- Does PlugAir run on all smartphones?
- It may not work on models not included in the list of compatible devices, so check there.
- Does it run on tablets?
- We currently don’t provide PlugAir specifically for tablet devices, but if the tablet used can normally run other iPhone/Android applications then it should work.
- Does it run on PCs?
- PlugAir is currently not compatible with PCs.
- Can it be used offline?
- It cannot be used offline. You need to be connected to a secure internet network to use PlugAir.
- Can it run on a 3G network?
- Although it can be run on 3G, if the line is not secure then connect instead to a secure internet network.
- My smartphone doesn’t have a earphone jack:
- PlugAir can’t be used on smartphones without earphone jacks.
- PlugAir doesn’t connect properly:
- Check the Help Center.
- PlugAir is damaged:
- We cannot guarantee that a damaged PlugAir will work. Please stop using it immediately due to the risk of injury from damaged parts.